Privacy Policy

Borderless Access Private Limited is a Company which is involved in the business of collecting research data from consumer panels which it recruits and maintains across various countries in the world. Borderless Access Panels Pvt. Ltd. – hereinafter referred to as the Company / the panel station has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the company’s information gathering and dissemination practices. It is important for you to understand what information we collect about you during your site visit survey participation and upon your opt in for passive measurement and installing of the meter offered by our third party partner on your device. What we as well as our partner do with that information. This Privacy Policy applies to information collected on The Panel Station website and its partner in case of opt in, either through online, on device surveys or passive measurement enabled through meter in case opted in and any other information that is collected by The Panel Station and  by our verified third parties. Your visit to www.thepanelstation.com is subject to this Privacy Policy. Also, your use of the website shall signify your acceptance of the terms of use and your agreement to be bound by the same.

If you do not agree with the terms of this policy, please do not use this website or avail any services provided by this website.

The Panel Station application from Borderless Access allows panellists to take surveys they are eligible for and also provides information regarding points earned and their redemption. In addition, the app, after obtaining user opt in, in partnership with our third party, also has the capability of passively capturing mobile behavioural data through its meter installed on device and sending it across to cloud based servers.

Following paragraphs detail out the nature of the data captured using surveys and passive measurement techniques and our corresponding privacy policies related to the same.

For the purpose of this Privacy Policy the term “Personal Information” shall mean any information that relates to a natural person, or related to the metered device which either directly or indirectly, in combination with other information available or is likely to be available , is capable of identifying such person or such device.” 

1. Personal Information Collection and Use: 

We do not collect personally identifiable information about you, except when you provide it to us. For example, if you submit an inquiry to us, sign up on the website or ask for our newsletters on www.thepanelstation.com, you may be asked to provide certain information such as your contact details (name, e-mail address, company, etc.). When you submit your personally identifiable information through www.thepanelstation.com, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy and you also allow us to provide you with informative features and services in future that use information we receive about you in new ways . If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. We will not sell or rent your personally identifiable information to third parties without your consent, except as otherwise disclosed in this Privacy Policy.

 We may receive data whenever you visit a third party link through our website or through cookies, this may include the date and time your visit the website; the web address, or URL, you’re on; technical information about the IP address, browser and the operating system you use; and if you logged into thepanelstation.com through your user ID.

 The Company may receive information about you from other sources and such other information may be added to our website from time to time. Such information may include your behaviour towards various content posted on our website from other sources.

 The Panel Station processes your personal data for the following purposes, however the purposes mentioned below are not exhaustive in nature: 

  • The creation of a database of individuals willing to take part in research and surveys;
  • Contacting you by email to invite you to take part in surveys and when permitted by you, to send you electronic marketing communications keeping you informed about the activities of The Panel Station;
  • Evaluating which individuals registered with The Panel Station are best suited for and therefore should be approached for specific surveys;
  • Providing you with information about rewards/gifts given to you by The Panel Station as a result of your responding to survey requests;
  • Processing the answers to surveys and summarizing the results;
  • Undertaking research surveys on behalf of third parties;
  • Keeping you informed and obtain your views of The Panel Station’s products, services and activities;
  • The administration of your membership of The Panel Station (if you have registered as a member);
  • Statutory and regulatory compliance;
  • Processing any enquiries raised by you and other communications initiated by you in relation to your dealings with The Panel Station and any services provided by The Panel Station, or its legal entity Borderless Access Panels Pvt. Ltd.;
  • Transferring to third parties who provide services or benefits to participants of The Panel Station;
  • We may also use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans.
  • We may share or transfer such non-personally identifiable information with or to our affiliates, licensees, agents and partners.
  • We may retain other companies and individuals to perform functions on our behalf. Examples include, without limitation, customer support and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
  • In addition, we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal proceeding or governmental request.
  • We may collect personal information from you when you communicate with us through any media.
  • We may also collect personal data that relate to you from third parties.
  • Please be informed that for any and all Personal Information that is gets collected or captured by the meter, we shall aggregate / collate it in a non-personally identifiable manner so that the same would not remain the Personal Information. We understand the importance of confidentiality of the Personal Information and confirm that the Personal Information will not be shared with any person in a personally identifiable manner without your specific approval.
  • We shall retain, store and use the information so collected for such period as we may deem fit.
  • We may, if necessary process your information on server located outside your country of residence
  • We may transfer all or part of its business or assets to a third party. Your information or Personal Information may be a part of such business or assets. Such transfer of information may be outside your country of residence also.

 We store the data for as long as it is necessary to for us to receive information from your end, typically information associated with your account will be kept until your account is deleted.

 2. Monitoring of Telephone Calls and E-mails: 

Your telephone calls and e-mails to us may be recorded and monitored for quality control purposes. We may also intercept communications made to individual members of staff at Borderless Access when this is required for business purposes.

 3. Security: 

This site has the security measures in place to protect the loss, misuse & alteration of the information under our control. 

4. Cookies:

One or more "cookies" will be placed on the hard disk of the computer(s) used by site visitors, panellists and survey takers in order to allow The Panel Station to recognize the participant when they connect to the website, in order to facilitate the management of the panel station, for statistical purposes (pages consulted, date and time of consultations etc.), and to enable us to provide the participant with surveys specifically tailored to his / her interests. This will not affect the performance of your computer but simply provide you with additional opportunities to receive more surveys relevant to your interests.

Only information collected by cookies as specified in this section of our privacy policy is automatically collected from users of the site. In the event that we do collect any personal data about visitors to the site it is available only to The Panel Station.

By the use of the site all site users authorize cookies to be put in place and their use by Borderless Access and Borderless Access's clients and business partners. The cookies will expire after one year.

Site users may disable the installation of "cookies" or to delete cookies installed by Borderless Access or its clients. To do so you should modify your browser settings click on the help section of your Internet browser and follow the instructions.

5. Log Files: 

www.thepanelstation.com records details of individual accesses to its web pages. This information may include details of Internet IP addresses and browser types. We use this information to provide a more relevant site for you. In addition, we use your IP address to help diagnose problems with our server, and to administer our Web site. Access by third parties to full log files may be allowed under controlled circumstances for the purposes of auditing. Abstracted log information not showing individual's actual Internet addresses is provided to third parties. 

6. Sharing:

Though we make every effort to preserve your privacy, we may need to disclose your personal information when we have a good-faith belief that such action is necessary to comply with a judicial proceeding or a court order or if we believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Panel Station site terms, or as otherwise required by law.

We may share your personal information and/or social-demographic information, including, without limitation, a unique identification number (“UID”), zipcode/postal code, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, and non-personally identifiable information on household members, with third party sample/market research companies (individually each a “Third Party MR Company” and collectively the “Third Party MR Companies”) for the purpose of identifying survey opportunities that you may be eligible for through the Third Party MR Companies. We may share information to protect the rights and property of the Company, our agents, customers and other, this includes enforcing our agreements, policies and terms of use. Also, the information may be shared by us in an emergency. This includes protecting the safety of our employees and agents, our customers or any other person. We may also share your information with our qualified specialists to improve your user experience.  If you are eligible for a survey opportunity, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the survey. We will not share your name, email address, or phone number with the Third Party MR Companies. If you have any questions about this data sharing or want to opt-out of the data sharing please contact us at india@thepanelstationsurveys3.com. Your participation in such survey opportunities does not entitle you to any benefits offered by or membership with the Third Party MR Companies.

7. Delete/Unsubscribe policy

If you choose to end your membership with The Panel Station or to require us to cease processing your personal data, you may automatically discontinue your membership by clicking on Unsubscribe after logging-in to The Panel Station. By following the appropriate directions, your record will be marked as "do not contact", and you will no longer receive communications from The Panel Station. In addition, you will forfeit any incentive balance that has not been requested as of the time you opt out. Please allow two to three business days for processing of this change. In the meantime, you may receive Emails from us and we apologise for any inconvenience this may cause. As an alternative, you may send an Email directly to india@thepanelstationsurveys3.com requesting to be removed. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Security of personal information:

We take steps to help protect personal information, however you acknowledge that no company can fully prevent security risks and we do not under any circumstances represent that the website is free from any harmful elements including but not limited to viruses, spywares, cancel bots, Trojans and such application which may be placed on the website without the knowledge of the Company, however the Company shall take all necessary and reasonable steps to ensure that the website is free from the above mentioned programs.

Where we have given you (or where you have chosen) as password that enables you to access all or certain parts of our website, you are responsible for keeping this password confidential. We require you not to share passwords with anyone.

9. Notification of Changes: 
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. 

10. Children's privacy:

Borderless Access will not knowingly collect any information from any child without permission from his/her parents or legal guardian. If Borderless Access learns that a child under the age of 15 has submitted personally identifiable information online, in contravention of these measures, Borderless Access will take all reasonable measures to delete such information from its databases and to not use such information for any purpose.

Comments: 
We have taken great measures to ensure that your visit to www.thepanelstation.com is an excellent one and that your privacy is respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email on india@thepanelstationsurveys3.com or write to the following address: 

Borderless Access Panels Pvt. Ltd. 
Building 2A, Aster- East Tower, Lower Ground Floor,
Embassy Tech Village (Formerly Vrindavan Tech Village), 
Marathalli – Sarjapur Outer Ring Road,
Devarabeesanahalli, Bangalore-560 103.